Privacy Policy

Effective: June 1, 2023

Introduction

This privacy policy is aimed to be understood by the Use. Merse LCC ("Merse", "we", "us") collects, uses, and shares information about you when you use our services or when you interact with us or receive communication from us.

Acceptance

By using our application and software, you agree to the terms of our privacy policy and terms of use. If you do not agree to these terms, you should not use our application or software. Your personal data may be transferred to and processed in any country in which we have offices, employees, independent contractors, or where our servers are located.

Policy Changes

We reserve the right to revise or amend the terms of our Privacy Policy at any time without prior notice. Each User agrees that the revisions or amendments will be effective upon updating on our Website or Application. We will change the “Last Updated” date appearing at the top of this page to reflect each time we make any changes. It is the responsibility of each User to check back often. Continued use of our Application and Software following the posting of changes shall mean that each User accepts those changes.

This Privacy Policy together with our Terms of Use forms the Agreement with each User and sets out the basis on which any personal data we collect from them, or that they provide to us, will be utilized by us. Any Site Content or Information we collect will only be used in accordance with this Privacy Policy and the Terms of Use. Please read the following carefully to understand our views and practices regarding personal content, Information, and data and how it will be treated. Users that feel our Privacy Policy is unacceptable to them, agree and represent that their only recourse is to discontinue use of the Application and discontinue use of the Software.

Information Provided to Us

  • Account Information: Once you create a Merse account, we require you to provide an email address and password. Your email addresses may be used by Merse to send the user future emails regarding their account or promotional emails. Moreover, we store your user preferences and settings.
  • Content you submit: Content you submit to the services. This may include saved drafts, uploaded videos, and other prompts within the web application.
  • Actions you take: We collect information about the actions you take while using the web application. This includes the interactions with different services provided within the web application. Moreover, it may include interactions with other users of the web application.
  • Transactional Information: We collect information from our payment processor including your name, address, email address, and information about the product or service you are purchasing.
  • Other Information: Merse may collect other submitted information by the user, for example, a feedback form.

Information Collected Automatically

  • Log and usage data: We may log information when you access and use our services. These types of services may include: IP addresses, user-agent string, browser type, operating system, referral URLs, device information, device settings, mobile carrier, pages visited, links clicks, request URL, and search terms.
  • Information collected from cached services: We may receive information from cookies, which are pieces of data that your browser sends back to us when making requests to use our services. We use this information to improve the user experience.
  • Location Information: We may receive and process information about your location. We may collect information about the specific location of your device. We may also receive location information from you when you choose to share your location with one of our services.
  • Other Information: We may automatically collect information from other applications which positively impact Merse.

Information Collected From Other Sources

  • Linked Services: If you authorize or link one of our linked services, Merse may receive information from that service as well. For example, if you link your Merse account with another service, that service may send us information.
  • Information collected from integrations: We may receive information about the user from third-party integrations. For example, when downloading the Figma plugin to use with Merse, Merse may receive information about your Figma account.

Sharing Information

We don't sell your data, however, we may share your data based on the following conditions:

  • With your consent: We may share information about you with your consent.
  • With linked services: We may share information about you to linked services.
  • With our service providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work for us.
  • To comply with the law: We may share information in response to a request for information if we believe disclosure is in accordance with or required by, any applicable law or regulation.
  • In an emergency: We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
  • To enforce our policies and rights: We may share information if we believe your actions are inconsistent with our User Agreement, or other Merse policies.
  • With our affiliates: We may share information between and among Merse, and any of our parents, affiliates, subsidiaries, and other companies under common control and ownership.
  • Aggregated or de-identified information: We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you.

Limited Choices Control

  • Accessing and Changing Your Information: You can access and change certain information through the Services.
  • Deleting Your Account: You may delete your account information at any time from the user preferences page. Moreover, you can submit a request through the Contact Me page to process an account deletion. When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note that once an account is deleted, all information provided with the account will be lost as well.
  • Controlling Linked Services’ Access to Your Account: You may review the services you have permitted access to your account and revoke access to individual services.
  • Controlling the Use of Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first- and third-party cookies. If you choose to reject cookies, this may affect some of Merse services.
  • Do Not Track: We offer you the choices described in this policy to manage the collection and use of information about you.
  • Controlling Promotional Communications: You may opt-out of receiving some or all categories of promotional communications directly from the communications platform.
  • Controlling Mobile Notifications: With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device.
  • Controlling Location Information: You can control how we use location information inferred from your IP address for content recommendation purposes.

How We Protect Your Information

Merse LLC uses various techniques to ensure your information is protected from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All of the information transmitted through the web is through HTTPS. Moreover, we enforce limits on the data access by employees.

We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Data Subject and Consumer Information Requests

Requests for a copy of the information Merse has about your account - including EU General Data Protection Regulation (”GDPR”) data subject access request and California Consumer Privacy Act (”CCPA”) can be requested by emailing: contact@trymerse.com

Before go continue with your request we may as your to verify your Merse account and confirm the usage of the account. You may also designate an authorized agent to exercise these rights on your behalf.

International Data Transfers

Merse LLC is based in the United States and we process and store information on servers located in the United States. However, we may store information on servers in other countries if it impacts the performance of the services provided positively.

When transferring data to European servers, we rely on the Standard Contractual Clauses approved by the European Commission for such transfers or other transfer mechanisms deemed ‘adequate’ under applicable laws. Merse complies with Privacy Shield as well.

Please direct any inquiries or complaints regarding international data transfers to contact@trymerse.com

EEA Users

Users in the European Economic Area have the right to request access to, the rectification of, or erasure of their data; to data portability in certain circumstances; to request the restriction of processing; to object to processing, and to withdraw consent for processing where they have previously provided content.

We only collect information about individuals in the EEA where we have a legal basis for doing so. We process the information on the following legal bases:

  • You have consented for us to do so for a specific purpose.
  • We need to process the information to provide you with the service, operate the services, provide customer support and personalized features, and protect the safety and security of the services.
  • We need to process your information to comply with our legal obligations
  • It satisfies an interest relating to the following: preventing fraud, ensuring network and information security, enforcing our rules and policies, protecting our legal rights and interests, research and development, and personalizing the service.

California Users

Users from California by the California Consumer Privacy Act are entitled to additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it.

We collect the following categories of personal information:

  • Identifiers: username, email address, phone number, IP address, cookie information.
  • Commercial information: transactions you undertake with us.
  • Geolocation information: based on your IP address, or more specific information if authorized directly from the user.
  • Audiovisual information: provided in the form of pictures, audio, or video content submitted to Merse.
  • Professional information or demographic information: Only if explicitly provided to us by the user.
  • Inferences: made based on the collected data, for better understanding and improvement of the product.

Residents of California have additional rights which include the right to request access to or deletion of your personal information, and information about our data practices, as well as the right not to be discriminated against for exercising your privacy rights.

Children

Children under 13 are not allowed to create an account or otherwise use the Services. Moreover, in the EEA, you must be over the age limit provided by your country to create an account to use our services or have obtained verifiable consent from your parent or legal guardian.

Policy Changes

We reserve the right to change this policy from time to time. You will notice privacy changes by the top date on the privacy policy page. If the changes, in our sole discretion, are material, we may also notify you by sending an email to the email addresses associated with your account. We encourage you to read or review the privacy policy from time to time.

Contact Us

To send a GDPR data subject request or CCPA consumer request, or if you have other inquiries about your privacy rights, follow the information provided in the Privacy Policy.

Any other questions about the Privacy Policy can be directed to:

Mustafa Aljadery

325 W Adams Blvd Los Angeles, CA 90007

or

contact@trymerse.com